Welcome, and thank you for visiting our Website or using our Services!

When you visit our Websites or use our Services, you provide and entrust us with certain personal information (which we refer to herein as “your information”). We understand that your information is important to you, and we take your privacy and data protection concerns seriously. This Privacy Notice (“Notice”) is meant to help you understand how we collect, use, and share your information and how you can exercise the choices and rights you have to your information.

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When you use or interact with our webiste or Appfolio's website or Services, we may collect information that you provide, usage information, and information about your device. We may also collect information about you (and combine it with other information we have about you) from other sources who collect your information on our behalf (e.g., service providers). See below for examples of information we collect or receive. We may provide supplemental information about our data collection or privacy practices in disclosures about specific Services or circumstances, or in some cases, at the time we collect personal information from you.

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When you use our Websites, create an account or profile in one of our Services, or use certain Services, such as background screening, you may provide personal identifiers (e.g., your first name, last name, email address, date of birth, phone number, postal address, IP address, account name), customer records (e.g., username and password, payment information, company name, job title, business email address, department), other sensitive personal information (e.g., social security number, driver’s license number, passport number, tax identification number, government issued ID, national ID card), and other similar personal information.

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When you access our Websites or use our Services, we may collect device information that can be used to identify you or your device. This internet or electronic network information may include IP address, hardware and software operating system type and version, browser type and version, crash data, and the pages you have viewed or engaged with before or after accessing our Websites or Services.

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When you use some of our Services, we may collect geolocation data about your precise or approximate location based on your IP address, GPS, or nearby devices (e.g., Wi-Fi access points, cell towers).

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We may collect information about you from publicly accessible sources, such as information posted about you on the internet, news stories, and information available from governmental entities.

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Service providers and other parties provide us with essential services and information we need to offer and operate our Services. These service providers and other parties include background check providers, financial service providers, marketing providers, recruiting and employment related providers, security providers, and other businesses. Personal information we obtain about you from these parties may include: criminal and credit history; information about your participation in third-party programs that provide things like insurance coverage and financial instruments; information to support marketing and advertising activities; information to review job applications and conduct employment interviews; and information about you provided by specific services, such as demographic and market segment information.

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We work hard to provide our users with the features, functionality, and support they need to have an efficient, intuitive, and worthwhile experience while using our Services. To do this, we use your information to:

• Verify your identity, authenticate your account, and maintain your account, settings, and preferences;

• Provide customer support and resolve questions and issues you have about our Services;

• Communicate with you about your use of our Services and notify you about upcoming changes or improvements to our Services;

• Process payments, verify bank account balances, and conduct background checks;

• Collect feedback regarding your experience;

• Understand and personalize your experience within our Services;

• Facilitate additional services and programs with third parties

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Providing you with a secure and safe experience on our Websites and Services is very important to us. To do this, we use your information to:

• Conduct proactive monitoring of suspicious activity across our systems and platforms;

• Monitor and prevent unauthorized access to your information, and account for unlawful or other fraudulent activities;

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• Conduct diligence on third parties to ensure they meet our strict security and data protection standards; and

• Continuously review and improve our security and data protection practices to protect information with which we are entrusted to conduct business.

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We We do not sell your personal information to third parties for money, and we do not act as a data broker. However, we may need to share your information with service providers, third parties, and other users in order to provide our Services and perform tasks on our behalf. This section explains when and why we share your information.

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We use a variety of third-party service providers to help us provide our Services and to perform tasks on our behalf, and these third parties may require your information for such purposes. For example, service providers may help us: (a) verify your identity or authenticate your identification documents, (b) check information against public databases, (c) conduct background checks, fraud prevention, and risk assessment, (d) perform product development, maintenance, and debugging, (e) provide customer service, payments, or insurance services, (f) automate administrative tasks; and (g) provide analytics. We have written agreements with all such third parties and they are not permitted to use your information for any purpose other than to deliver the relevant services in a professional manner, and consistent with their legal, regulatory and other obligations. Some of these disclosures may constitute “sharing” of personal information for cross-context behavioral advertising or targeted advertising purposes under certain U.S. state privacy laws, which we describe in more detail here.

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We may disclose your information to courts, law enforcement, governmental authorities, tax authorities, or other third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (a) to comply with our legal obligations, (b) to comply with a valid legal request or to respond to claims asserted against us, (c) to respond to a valid legal request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, or (d) to enforce and administer our Terms of Service or other agreements with users. Such disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's interests or for the purposes of keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or facilitating the collection of taxes.

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Some of our Services let you publish information that is visible or available to the public. For example, if you use our website services, you may elect to include certain of your information on websites available to the public at large. Similarly, if you use our Premium Listing product to post your listings to numerous free and paid listings sites, such listings may include your information.

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We do not knowingly collect information from individuals under 18 years of age. If we find out that an individual under the age of 18 has given us personal information, we will take steps to delete that information. If you believe that an individual under the age of 18 has given us personal information, please contact us at collinspropertygroup@gmail.com.

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We retain your information for no longer than necessary for the purposes for which it was collected, including for the purposes of satisfying any legal or reporting requirements, and in accordance with our legal obligations and legitimate business interests. To determine the appropriate retention period for your information, we consider the purposes for which we process the information; the nature and sensitivity of the information; the potential risk of harm from unauthorized use or disclosure of the information; and any applicable legal and reporting requirements.

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We are continuously implementing and updating organizational and technical security controls to help protect your information against unauthorized access, loss, destruction, or alteration. Such controls may include industry standard intrusion detection systems, encryption of data both while in transit over public networks (e.g., Internet) and while at rest (e.g., in a database or platform), and identifying and patching exploitable software and system vulnerabilities. Additionally, AppFolio personnel are trained in safe data handling practices.

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Our Websites and Services may contain links to third party websites. These third party websites maintain their own policies regarding the collection and use of your information. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of your information. We encourage you to read the privacy policies of every website that you visit, including those you may reach through a link on our Websites or in our Services. We encourage you to be aware when you leave our Websites or Services and to read the privacy statements of each and every website you visit that collects your information.

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Cookies are text files that are downloaded to your device when you visit a website. Cookies perform many different functions and we use them for a variety of reasons, including, to learn what content is popular, improve site experience, provide efficient webpage navigation, save user preferences, understand how you may interact with our Websites, and to serve you better ads on other sites.

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We may send and receive cookies, Pixels, or other online identifiers, on our Websites to associate cookies with certain third party partners, such as DemandBase and other ad tech providers. This practice involves allowing our third party partners to use cookies and assign online identifiers to increase performance of ad campaigns.

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You may manage your cookie preferences and opt out of certain cookies on our Websites by visiting here. Please note that this opt out will not affect account based personalization.

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Certain of our Services can be used to access Google data. Notwithstanding anything else in this Notice, if you provide our Services access to the following types of your Google data, our use of such data will be subject to the following restrictions:

• Our Services will only use such access to read, write, modify, or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.

• Our Services will not use Gmail data for serving advertisements.

• Our Services will not allow humans to read your Google data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our Services’ internal operations and even then only when the data has been aggregated and anonymized.

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We hope this Notice answers all of your questions about our treatment and protection of your information, but to the extent you have further questions regarding this Notice, we invite you to (a) email us anytime at collinspropertygroup@gmail.com

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We may update this Notice from time to time as our Services change and privacy laws evolve.

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